We know your personal information is important to you and it is important to Stuart Mc Cormack Financial Services Limited too. This Privacy Notice tells you what we use your personal information for and explains your rights around how we use it. Please read this Privacy Notice to understand how and why we use your personal information. If you give us personal information about someone else, please make sure you have their permission and make them aware of this Privacy Notice, as it also applies to them.
We use personal information to provide our plans, service our customers, assess claims and pay benefits. We must have a lawful basis to collect and use personal information. This is explained below:
We need to collect and use your personal information to provide your plan contract. This includes information such as yournname, date of birth, contact and bank account details. We will ask for other information depending on the plan type and thisncan include health, employment, pension and salary information. We restrict access to, and use of, any sensitive personal information. We also create new personal information such as your plan value and benefits.
Personal information needed for plan contracts is held and used to:
We use your personal information to comply with law and regulations:
We carry out internal reporting, quality checking, compliance controls and audits to help meet these obligations.
We must collect certain personal information to comply with Anti-Money Laundering law. This depends on your plan type but includes up to date proof of identification and address. We also screen all customers against Financial Sanctions and Politically Exposed Persons (PEP) lists. To do this, we use your name, date of birth, address, nationality and occupation information.
Where needed we carry out searches of publicly available information. You must give us your tax residence information and tax identification number for tax reporting. Under regulations we must give you information and updates on your plan. To do this, we use your plan and contact details. We must keep and use your relevant personal information to calculate the death and disability liability for other plans like yours. As a regulated product producer, we must use our customer personal information, including yours, to identify the target market for our regulated products and services. If you get financial advice from one of our agents, you must give personal and financial information for your current and future needs to be assessed. This enables the agent to recommend the most suitable financial product for you. This also involves creating new and inferred personal information about you. The agent has to do this analysis of you, using your personal information, to comply with regulations. When you give us your personal information we will check to see if we already have a record of you. This helps us to comply with your Data Protection rights. Please see section 8 of this Privacy Notice.
We use your personal information for our legitimate interests as shown below. This doesn’t affect your privacy rights. We have taken account of any privacy risks and have ensured that your data protection rights are not affected. We believe these uses benefit our customers. You can contact us if you have any questions using the details in section 9 of this Privacy Notice.
You need to give consent for us to collect and use personal information classed as sensitive or for certain uses of your personal information. You are given the choice to provide consent, or not. When we collect your consent, we will explain what we need it for and how you can change your mind in the future.
If we process your personal information based on consent, you have the right to withdraw that consent at any time. The opt-out methods will depend on how the consent was collected and will be explained when you give us your consent, e.g. you can change your mind using the opt-out link in any direct marketing emails sent to you. You will also be able to withdraw consent by contacting us directly using the details in section 9 of this Privacy Notice.
You provide us with your personal information directly when you contact us, complete our forms, speak with us or visit our website, and social media accounts. Revenue rules. We also create new personal information about you based on information you have given us and through your interactions with us such as noting your online preferences.
We pass personal information, including personal health information if necessary, to:
Your personal information is processed and stored within the EU. However we do pass personal information securely to our product providers who are head quartered outside the EU. We do this for their administration purposes, for recording of legal claims and for screening our customers against Financial Sanctions and PEP lists to comply with
Anti-Money Laundering rules. Passing your personal information to certain countries, including Canada, is allowed under an adequacy decision made by the European Commission. Great-West Lifeco has a legal obligation to maintain a list of our identified high-risk customers.
We keep and use your personal information for as long as you have a relationship with us. We also hold it after this where we need to for complaints handling, legal claims, for system back-ups and for as long as we have to under regulations. We will let you know how long we keep personal information for when you avail of a single or specific service such as a quote or call-back on our website.
You have a number of rights over your personal information which you can exercise free of charge by contacting us using the details in section 9 of this Privacy Notice. You will need to give us information to help us identify you and we will respond to you within one month in line with regulation. Any restrictions to your rights will be explained in our response.
You have a right to the information set out in this Privacy Notice. The most recent version of our privacy notice will always be accessible on our website at www.pensionoptions.ie. If we make any changes to the type of personal information we collect and/or how we use it we will inform you of the changes. We have controls in place to protect your personal information and minimize the risk of security breaches. However should any breaches result in a high risk for you, we will inform you without undue delay.
You can restrict or object to any unfair and unlawful collection or use of your personal information. You can object to any automated decision making that has a legal or similar significant impact for you and ask for the decision to be made by a person. You can withdraw consent and object to, for example direct marketing.
You can ask us to correct and update personal information we hold about you. Your Stuart Mc Cormack Financial Services Limited plans are long term contracts and to provide you with the best service it is important we have your up to date personal information, such as contact details.
You can have your personal information deleted if it is incorrect, if it is no longer needed or has been processed unfairly or unlawfully. If you have withdrawn consent you can ask for your personal information to be deleted. We will keep a record of your request so we know why your personal information was deleted. If we have provided a regulated product or service to you, we must keep your personal information for a minimum period by law.
You can ask for a copy of all personal information that you gave us (including through your interactions with us), and which we hold in an automated format. You can receive this in a machine readable format that allows you to keep it. You may also request Stuart Mc Cormack Financial Services Limited to send this personal information in a machine readable format to another company. The format will depend on our ability to provide this in a secure way that protects your personal information. It is unlikely we will be able to use a copy of your personal information sent to us in this way. This is because we can only collect personal information that we need. We also need your most up to date personal information for underwriting and to comply with regulations.
You have the right to know what personal information we hold about you and to receive a copy of your personal information.
We must tell you:
This right does not allow you to access personal information about anyone else. To access your personal information please write to us using the contact details in section 9 of this Privacy Notice. To help us respond as quickly as possible please let us know if you are only looking for copies of specific personal information.
You can contact with any questions about your personal information and this privacy notice:
Stuart Mc Cormack Financial Services Limited
31 Radharc An Chlair, Grattan Road
1850 677 677
If you do not think that we have processed your personal information in line with this Privacy Notice, please contact us. If you are not happy with how we have processed your personal information or handled your privacy rights, you can complain to the Data Protection Commission by contacting them below:
Data Protection Commission,
Co. Laois, R32 AP23
Telephone: +353 761 104 800
LoCall: 1890 252 231